Refund Policy

We offer a 10-day return policy starting from the date you receive your item. You have 10 days to request a return for store credit or an exchange. Please review the guidelines below for a smooth return process:

• Eligibility:

  • Items must be in their original condition, unworn and unused, with tags still attached.

  • All returns must be in their original packaging.

  • Please provide your original receipt or proof of purchase.

• Non-returnable Items:

  • Sale items

  • Jewelry

  • Undergarments

To begin a return, please contact us at MissSaxBoutique@gmail.com. Once we receive your request, we will send you the necessary instructions and a return shipping label.

• Return Address:
  Miss Sax Boutique
  10659 Ocean Hwy, Suite D
  Pawleys Island, SC 29585
  United States

Please note, returns will not be accepted without prior approval, so be sure to contact us before sending anything back.

We take great care in packaging your order, but if you find any issues upon reception, such as defective or damaged items or incorrect items, please contact us immediately. We will evaluate the issue and make it right as quickly as possible.

If you’d like to exchange an item, the fastest way to ensure you get what you want is to follow the return process for your original item and make a separate purchase for the new item. If you need assistance, don’t hesitate to reach out at MissSaxBoutique@gmail.com.

Once we receive your returned item, we will inspect it and notify you if the return is approved. If your return is approved, we will issue a store credit within 10 business days. Unfortunately, we cannot offer direct refunds to the original payment method. If you have not received your store credit after 15 business days, please contact us at MissSaxBoutique@gmail.com for further assistance.

Certain types of products cannot be returned, including:

• Perishable goods (such as food, flowers, or plants)

• Custom products (such as special orders or personalized items)

• Personal care products (like beauty items)

• Hazardous materials or flammable liquids/gases

Please reach out to us if you have any concerns about specific items.

If you have any questions or need assistance regarding a return or exchange, please don’t hesitate to reach out to us at MissSaxBoutique@gmail.com. We’re happy to help!